Understanding Spare Part Management

Spare part management in business refers to the processes and strategies employed to effectively manage and maintain an inventory of spare parts needed for the repair, maintenance, or replacement of equipment, machinery, vehicles, or other assets essential for operations.Effective spare part management helps organizations minimize downtime, improve equipment reliability, enhance operational efficiency, and maintain customer satisfaction.

 

Adding a Spare Part Request

Adding a Spare Part Request  in AntMyERP is easy! You just need to put in their important info into one place. Here’s what you do.

You can add Spare part Request in two ways

Creating Spare Part request from the Service ticket Page

Creating Spare Part request from Mobile App

 

Adding a Spare Part Request service ticket Page

Navigate to the Left Menu > Service > Open Service.

Click any of the Ticket numbers on the listing page of Open Service tickets.

On the Top Right Menu navigate to Three Dot Icon > Request Spare part.

Begin adding a requested spare part from the ticket itself.

Click on (Please note search request part Name in Connected parts as well all parts Tab)

Enter all mandatory fields along with all the details of the service ticket.

After entering all the details, click Save.

Productivity Tool: Request Spare Part data will get displayed inside service ticket comment.

Note: Only Product type spares will be displayed while requested for spare part in service ticket within AntMyERP.

 

Adding a Spare Part Request Mobile App.

Download Play Store AntMyERP Mobile App.

Log in Mobile App – Client Code, Username and Password.

Go to the Service Menu.

Click any of the Ticket numbers from the accepted Tab.

Ticket process as Start > Reach > Not Resolve > Spare Part.

Create Request Spare part in service ticket.

Begin adding a requested spare part from the ticket itself.

Click on (Please note search request part Name in Connected parts as well all parts Tab)

Upload service report for the service ticket.

After entering all the details, click Save.

Productivity Tool: Request Spare Part data will get displayed inside service ticket comment.

Note: Only Product type spares will be displayed while requested for spare part in service ticket within AntMyERP.

 

Request Spare Part Process

Navigate to the Left Menu > Service > Open Service.

Click any of the Ticket numbers on the listing page of Open Service tickets.

Open Service Ticket added Request spare.

First we have approved the service request of the ticket.

Now Go to Left Menu > Service >Request Spare Part > Pending Spare Part Tab

Select for service ticket part added > Action Button > Click for Approve.

Inside the service ticket added comment as Service ticket part approved. 

Now Go to CRM Sales > Sale Order> Spare Part Pending.

Select for service ticket part added > Add Product Serial number or Quantity required.

click Save.

Now the service ticket Outward challan gets created and adds challan Number. 

 

Issue Spare Parts

Here, in advance we Issue spares to our Employees to keep stock with them.

Navigate to the Left Menu > Service > Issue Spares

You will land in Issue Spare Register.

Displayed list here of Issued spare parts to employees.

Now go to the Top Right Menu navigate to Download Data of Issue Spares.

All your Issue spares are Exported from your AntMyERP to CSV. file

Note : Export / download can be done only by the users who have the permission from admin.

 

Settings and Preferences for Customer 

Navigate to  Left Menu > Service > Issue Spares

You will land in Issue Spare Register.

Now go to the Top Right Menu navigate to Three Dot Icon > Settings.

Select the Settings you want to Enable.

Click on Updates.