FAQ GSP Expense Voucher


How do I add a new mileage rate to employee in AntMyERP?


The steps you’ve provided seem to be accurate for adding a new mileage rate to an employee in AntMyERP. Here’s a summary of the process:

Access Employee Settings:

Log in to your AntMyERP account.

Navigate to the “Settings” section.

Organization Profile Edit, Find and select the “Team” or “Employees” option (or similar) from the settings menu.

Search for the specific employee for whom you want to add a new mileage rate.

Edit Employee Profile: Click on the employee’s name or profile to access their details.

Add New Mileage Rate: Locate the field or section where you can input the mileage rate. Enter the new mileage amount or rate that you want to assign to the employee.

Save Changes: After adding the new mileage rate, make sure to save the changes to the employee’s profile.


Auto Expenses Not Appearing for Solved Service Tickets in AntMyERP?


Check Date and Ticket Matching: Ensure that the date of the solved service ticket matches the date for which you are trying to track auto expenses. Expenses may not show up if the dates do not align.

Verify Employee Settings: Double-check the employee settings and confirm that the per unit charges have been added correctly. Make sure you have selected the correct expense categories or units.

Review Auto Expenses Configuration: In your Finance Settings, verify that the “Auto Expenses” feature is indeed turned ON.

Expense Categories and Units: Make sure that the expense categories and units associated with the auto expenses are properly configured and linked to the service ticket or employee settings.

Check Transaction Logs: Review the transaction logs or activity history in AntMyERP to see if there are any error messages or notifications related to auto expenses.

Data Entry Accuracy: Ensure that all data, including mileage readings, rates, and any other relevant information, is entered accurately and consistently.

User Training: Ensure that employees responsible for entering data are trained properly and are following the correct procedures.

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