FAQ on Receipt

 

 

Can my customers pay an invoice via the portal in AntMyERP?

 

Unfortunately, the specific feature allowing customers to pay invoices via the portal is not available in AntMyERP at the moment.

 

Viewing a Payment Receipt for an Invoice in AntMyERP?

 

Q1: How can I view a payment receipt for an invoice in AntMyERP?

A: To view a payment receipt for an invoice in AntMyERP, follow these steps:

Step 1: Access Finance: Go to the left menu and navigate to the “Finance” section in AntMyERP.

Step 2: Access Receipt Entry: Within the Finance section, find and select the “Receipt Entry” option.

Step 3: Search for Receipt Entry: Use the search function to locate the specific receipt entry related to the invoice payment for which you want to view the receipt.

Step 4: View Receipt Details: After finding the relevant receipt entry, click on the “Action” button (or a similar option) associated with that entry.

Step 5: Download or Print Receipt: Within the receipt details view, look for options to download or print the receipt. You can usually find a “Download” button or a print icon.

 

How do I enter a partial payment receipt in AntMyERP?

 

Q1: How do I enter a partial payment receipt in AntMyERP?

A: To enter a partial payment receipt in AntMyERP, follow these steps:

Step 1: Access Receipt Entry: Log in to your AntMyERP account and navigate to the “Finance” section.

Step 2: Start Receipt Entry: Inside the “Finance” section, find and select “Receipt Entry” or a similar option related to recording receipts.

Step 3: Create New Receipt Entry: Click on the “+” or “Add” button to create a new receipt entry.

Step 4: Fill in Receipt Details: In the receipt entry form, provide the necessary details such as the reference, date, and any relevant notes.

Step 5: Enter Partial Payment Amount: In the “Receipt Details” section, locate the field for entering the payment amount. Enter the partial payment amount, for example, Rs. 500.

Step 6: Save the Receipt Entry: After entering the partial payment amount, save the receipt entry.

 

Q2: Can I enter partial payments for specific invoices or bills?

A: Yes, you can enter partial payments for specific invoices or bills. When creating the receipt entry, make sure to specify the relevant reference or bill number for which the partial payment is being made.

 

Q3: Are there any restrictions on entering partial payments?

A: Depending on your AntMyERP configuration, there may be certain restrictions or validations related to partial payments. Ensure that you follow any required fields and guidelines provided by the system.

 

Q4: Is there an option to track remaining balances for invoices after partial payments?

A: Depending on your ERP configuration, you may have the option to track remaining balances for invoices after partial payments. This can provide visibility into outstanding amounts. Please note that the steps provided are based on general principles and may vary depending on your specific AntMyERP configuration. Always refer to your system’s documentation or contact their customer support for precise guidance and assistance when entering partial payment receipts in AntMyERP.