FAQ on Total Service 

 

Can you explain why the Total Service Ticket Report is displaying “NA” for all RCA results in AntMyERP?

 

Can you explain why the Total Service Ticket Report is displaying “NA” for all RCA results in AntMyERP?

 

How to check closed or solved ticket in AntMyERP?

 

Navigate to the “Service” module.

Proceed to the “Open Service” section.

From the dropdown menu, select “Total Service.”

Click on the search icon. Choose the status “Solved” or “Closed.”

Select the “Solved/closed From date” and “Solved/closed to date.”

Click on the search button to retrieve the data.

You can export the data to Excel by clicking on the download icon located at the top.