FAQ on Add Employee

 

How to change email id of a Existing Employee in AntMyERP ?

 

To address this problem, please make sure you possess admin or super admin privileges, or the required permissions for accessing the Settings. Follow these instructions:

Log into the system and go to the Settings section.

Locate the “Creator Company Name” field within the Settings. Click on the “Action” menu, and from there, choose the “Edit” option linked to the Creator company name.

Proceed to the “Team” section.

Identify the employee in question, and then click on the “Action” menu associated with their profile.

Choose the “Edit Official Profile” option.

Within the employee’s profile, make the necessary changes to the email address.

After making the changes, initiate the process to update the user’s information. Remember to save the changes.

By following these steps, you should be able to resolve the issue. If you encounter any further difficulties, please don’t hesitate to reach out for assistance.

 

How do I add employees’ qualifications and certificates in AntMyERP?

 

To resolve this issue, ensure that you possess admin or super admin privileges, or the necessary permissions to access the Settings. Follow these steps:

Access Settings: Once you’re logged in, navigate to the Settings section. Navigate to the Team Section: In the Settings, click on the action associated with the creator company name. From there, proceed to the “Team” section.

Access the Active Team: Within the Team section, locate the “Active Team” category. Locate the Employee: Search for the specific employee you wish to address. Click on the action menu for that employee and select “Edit Personal Profile.”

Edit Employee Details: You can add various employee details such as personal information, qualifications, skills, languages, experience, references, dreams, emergency contact information, and holidays.

Save Changes: After adding the required details, remember to save your changes. By following these steps, you should be able to effectively address the issue and update the employee’s information as needed.

 

I’m encountering a date error when attempting to upload employee data from a team into AntMyERP. How can I address this issue?”

 

When uploading employee data in Team , make sure to maintain the date format always as text in Excel while preparing the data for upload. This precaution will help avoid possible formatting issues during the upload process in AntMyERP.

 

The employee has been added to the team, but the user ID is showing as 0. Additionally, the user hasn’t been created in the “Users and Roles” section in AntMyERP. What could be the reason behind this issue?

 

While uploading employee data, if you’ve entered “0” for user login in the Excel sheet and subsequently created the employee, the portal user ID will display as “0,” and the user has not been created.

To resolve this, update the user login to “1” in the Excel sheet BEFORE INITIATING THE UPLOAD. To correct this situation: Ensure that you possess admin or super admin rights, or the necessary permissions to access the Settings. Follow these steps:

Access Settings: Once logged in, navigate to the Settings section. Edit Creator Company Name: Within the Settings, click on the “Action” menu, then select “Edit” next to the Creator company name.

Navigate to the Team Section: Proceed to the “Team” section.

Edit Employee Profile: Search for the employee in question and edit their official profile.

Enable “Create User”: Tick the “Create User” option and save the changes.

By following these steps, a User ID will be generated, and the user will be successfully created within the “Users and Roles” section.

 

An employee has been added to the team, and their user account is active in the “Users and Roles” section. However, they are encountering difficulty in marking attendance through the AntMyERP mobile app. How can this issue be resolved?

 

The issue appears to be related to the user’s tenure period, which has ended, thereby preventing them from marking attendance through the mobile app. To address this issue, please ensure that you have admin or super admin rights, or the necessary permissions to access the Settings. Follow these steps:

Access Settings: Once you’re logged in, navigate to the Settings section.

Edit Creator Company Name: Under the Settings, click on the “Action” menu, and then select “Edit” next to the Creator company name.

Navigate to the Team Section: Proceed to the “Team” section

. Edit Employee Profile: Search for the employee in question and edit their official profile.

Check Employee Type: Examine the employee’s type. If they are a full-time contracted employee, check their contract end date.

Update Contract End Date: If the contract end date is outdated, ensure to update it to the current date or a date greater than the current date.

Save Changes: After updating the contract end date, save the changes.

By following these steps, you should be able to address the issue where the user is unable to mark attendance due to the tenure period being ended. Ensuring that the contract end date accurately reflects the current situation will likely resolve the problem.

 

How can I export the complete list of employees in AntMyERP?

 

Ensure that you have admin or super admin rights, or the required permissions to access the Settings. Follow these steps:

Access Settings: Once logged in, navigate to the Settings section.

Edit Creator Company Name: Within the Settings, click on the “Action” menu, then select “Edit” next to the Creator company name.

Go to the “Team” section, then access “Employee List.”

Click on the download icon and choose the option to download the entire date report.

The data will be downloaded in an Excel format.

 

Why am I unable to terminate an employee from the “Team” section in AntMyERP? Please provide guidance on resolving this issue.

 

You are unable to terminate the employee as you have not taken back the issued assets from the employee. To take back the assest from employee ensure that you have either admin or super admin rights, or the necessary permissions to access the Settings. Follow these steps:

Access Settings: Once logged in, navigate to the Settings section. Edit Creator Company Name: Within the Settings, click on the “Action” menu, and then select “Edit” next to the Creator company name.

Navigate to the Team Section: Proceed to the “Team” section.

Search for the Employee: Click on the employee’s name for whom you want to issue an asset. Then, click on “Action” and select “Issue Asset.”

View Issued Assets: All the assets issued to the employee will be displayed in the “All Issued Assets” section.

Return an Asset: Click on “Action” against the asset you want to return, and select “Return Asset.” Fill in details such as the Date of Return, Received By, and Entry By, then save the information.

Asset Return Process: The asset will be returned to your fixed asset stock, allowing you to terminate the employee.

Please make sure to refer to your specific platform’s interface and documentation to ensure accuracy in carrying out these steps.

 

The employee has successfully logged in, but the left icons are not appearing in AntMyERP. How can this issue be addressed?

 

The issue seems to be linked to the user’s tenure period, which has concluded, thus hindering their access to AntMyERP. To address this matter, kindly make sure you possess admin or super admin rights, or the required permissions for accessing the Settings. Here are the steps to follow:

Access Settings: Once you’re logged in, navigate to the Settings section.

Edit Creator Company Name: Within the Settings, click on the “Action” menu, then select “Edit” next to the Creator company name.

Navigate to Team Section: Proceed to the “Team” section.

Edit Employee Profile: Search for the concerned employee and proceed to edit official profile.

Check Employee Type: Examine the employee Type.

If they are a full-time contracted employee, Review Contract End Date: Inspect the contract end date of the employee.

If it is outdated, Update Contract End Date: Ensure that you update it to the current date or a date beyond the current date.

Save Changes: After adjusting the contract end date, make sure to save the changes.

By following these steps, you should be able to resolve the issue and restore the employee’s access accordingly.