Understanding Care Pack 

The devices in the organization are named as assets. These are listed in the ERP and can be viewed and managed under the Asset Management Module.

The Care Pack is the extended warranty that the company offers to the customer on any product.

 

Permissions

Navigate to Settings > User Roles.

Select the employee you want to give Asset Permission to and scroll to the right.

Select Edit option from the Action dropdown menu.

Go to the Permissions tab.

Press Ctrl+F and enter the word Care. Enable all the permissions related to Care Pack.

Click on Save

Note: The Care Pack is the extended warranty that the company offers to the customer on any product.

After a care pack is given, it is connected to the main product. The product is either taken from 

Quotation or Opening Stock.

In opening stock, the care pack is added and the product connected. While in the quotation, the care pack quotation is sent to the customer, which, after approval, is connected to the main product.

 

Previous Page
 Warranty Management
Go Up