Preventive maintenance in managed IT services

Preventive Maintenance Checklist for Managed IT Services Industry

by Maulik Davda



Preventive maintenance in managed IT services refers to a proactive approach to maintaining IT systems by identifying and addressing potential issues before they become major problems. following is the checklist for preventive maintenance for managed IT industry:


Hardware Maintenance:

Check and service all hardware components, such as servers, switches, routers, and other networking equipment, on a regular basis to ensure their functionality.


Software Maintenance:

Maintain all software applications with the most recent updates and ensure their security and optimal performance.


Network Security:

Monitor and maintain network security measures, such as firewalls, antivirus software, and intrusion detection systems, on a regular basis to ensure network security.


Backup and Disaster Recovery:

Ensure business continuity in the event of a power outage or natural calamity by regularly backing up and testing disaster recovery procedures.


Remote Monitoring:

Implement a remote monitoring system to proactively detect and fix any hardware or software issues that may arise.


Performance Optimization:

Optimize system performance on a regular basis to ensure maximum productivity and minimize disruptions.


Asset Inventory:

Ensure that all IT assets, including hardware and software, are adequately maintained and accounted for by keeping an inventory of them.



Maintain precise and up-to-date documentation of all IT systems, including network diagrams, server configurations, and software licenses.


User Training:

Provide regular training to al the staff members and make sure they are aware of security best practices and know how to use IT systems effectively.


Cloud Infrastructure Maintenance:

Monitor and maintain the cloud infrastructure, including virtual machines and cloud storage, on a regular basis to ensure their correct operation, security and timely renewals.


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