Best Service Software for Managed IT Service Industry
The challenges for managed IT service providers have been increasing consistently with the growing demand for digital transformation. AntMyERP helps you resolve the issues in managing your customer satisfaction levels with better cost-effectiveness. Our service software for the managed IT service industry offers you the best tools for streamlining different aspects of your business for seamless operations.
If you’re a Managed Service Provider, you’ll find AntMyERP to be your ideal solution.
Boost Your Business with Our Business Management Software
Our service software is designed to manage all your different business processes and departments like CRM Sales, Rental Business, AMC Business, Managed Print Services, Authorized Service Partner and many more.
Managed IT service companies need a service that has all the functionalities at one place and AntMyERP provides you just that.
Manage ITSM Business Complexity with CRM ERP Software
The responsibility of managing massive IT infrastructures for your clients in your IT managed service provider business is very complex. We make it easier for you to manage multiple areas of your business operations and their dynamic complexities. In simple words, we help you simplify your business process with a service software tailored specifically for your industry.
- Incident/Problem/Change management
- Employee Productivity
- Simplified Business Process
- Planning & delivery management
- IT asset management
Benefits of Field Service Management Software for IT managed service provider
AntMyERP gives you reliable service software for the service industry, which will be your own ERP, built specifically to your business needs. We have integrated the following powerful functionalities in our service module for MPS IT solutions.
Sales and Service Management
We can help your business navigate through the challenges of sales and service management with a comprehensive set of features. With the best ERP for professional services, AntMyERP ensures the following benefits for your sales and service management.
Accurate Invoice and Billing
Your managed IT services business can use our ERP software for the service industry for accurate tracking of your devices or assets. Use our solution as your own ERP for accessing detailed information on the movement of your assets.
Spare Parts Inventory Management
Spare Parts Management is the backbone of any Managed IT Services business. If you don’t have clarity on the movement of your spare parts and the defective return, you will face a strong financial setback. Strong Return Material Authorisation is the icing on the cake.
Services Provided by Service Company Software
AntMyERP is the best IT service Field Service Management Software as it integrates all the service management modules together along with other business processes. The best managed IT service software will help you to manage your customer service along with technicians by following standard Managed IT service business practices.
Technician Mobile Application for Managed IT Services Companies
As the reliable business management software for your managed IT services, AntMyERP helps you with technician mobile apps. This functionality of the service module helps in improving service delivery through better tracking of technicians. In addition, we also ensure the facility of knowledge base for solving issues, thereby improving customer service.
The ERP can handle time-based and usage-based preventive maintenance with better flexibility for planning upcoming preventive maintenance service schedules. Most important of all, you have the advantage of tracking the preventive maintenance status for all your clients on one platform.
features