FAQs on Human Resources Related Issues
Attendance
- Why am I receiving an error stating “You do not have permission for the app” in the AntMyERP Employee Mobile App?
- How can attendance be input via the portal in AntMyERP?
- Attendance was added for the full day, but in the attendance register in AntMyERP, it’s displaying “A/P.” How can this discrepancy be resolved?
- How do I search for last month’s attendance in AntMyERP?
- The error message “The Total Time Must Not Be Zero!” is appearing while attempting to mark attendance from Web portal in AntMyERP. What could be the cause of this issue?
- How can I check the attendance of former employees in AntMyERP?
- What does it mean when the attendance in AntMyERP displays “A/P” for a user?
Leave Management
- Why aren’t the leaves being displayed for this financial year in AntMyERP?
- How can I enable backdated attendance for employees in AntMyERP?
Add Employee
- How to change email id of an Existing Employee in AntMyERP ?
- How do I add employees’ qualifications and certificates in AntMyERP?
- I’m encountering a date error when attempting to upload employee data from a team into AntMyERP. How can I address this issue?”
- The employee has been added to the team, but the user ID is showing as 0. Additionally, the user hasn’t been created in the “Users and Roles” section in AntMyERP. What could be the reason behind this issue?
- An employee has been added to the team, and their user account is active in the “Users and Roles” section. However, they are encountering difficulty in marking attendance through the AntMyERP mobile app. How can this issue be resolved?
- Why am I unable to terminate an employee from the “Team” section in AntMyERP? Please provide guidance on resolving this issue.
- How can I export the complete list of employees in AntMyERP?
- The employee has successfully logged in, but the left icons are not appearing in AntMyERP. How can this issue be addressed?
Assets to Employee
Designation
The organization structure map is not displaying in AntMyERP. How can this issue be resolved?
To resolve this issue, ensure that you have admin or super admin rights, or the necessary permissions to access the Settings. Follow these steps:
1. Access Settings: After logging in, navigate to the Settings section.
2. Edit Creator Company Name: Within the Settings, click on the “Action” menu, then select “Edit” next to the Creator company name.
3. Navigate to Org.struct: Check the entries that have been added for both Designation and Parent designation.
4. Validate Parent Designations: Ensure that all parent designations correctly report to another parent designation, and that the links are accurate.
5. Verification: Double-check the accuracy of the connections and links.
By following these steps, you should be able to address the issue with the organization structure map not displaying in AntMyERP. Properly configured parent designation and designations, along with accurate links, are crucial for the correct visualization of the organizational structure.
HR Policies
How do I upload an HR policy in AntMyERP?
Ensure that you have admin or super admin rights, or the necessary permissions to access the Settings.
Follow these steps: Go to Settings. Navigate to the third tab and select the HR .
Click on “Others.”
Choose “HR Policies.” Click the “+” symbol to add a new policy.
Fill in the Title, select the Branch from the dropdown, add a description, and then save your changes.
You can add multiple policies in a similar manner.