Client Portal in AntMyERP

 

Can the customer add new equipment from the customer portal?

No, your customers can not add new equipment from the customer portal.

 

Can the customer raise a new service complaint from the customer portal?

Yes, your customers are able to raise a new service complaint from the customer portal.
Branch Office can view, create and manage their contracted device service tickets.
Head Office can view, create and manage overall contracted device service tickets.

 

Can the customer approve our quotations from the customer portal?

Currently, this feature is not available in our system.

 

Can the customers add their new Branch and remove the closed branch from the customer portal?

Yes, customers can add, view and edit their branch from the customer portal.

 

Can the customers add their new Contacts and remove the inactive contacts from the customer portal?

Yes, customers can add, view and edit their contacts from the customer portal.

 

Can the customer manage its User Permission from the customer portal?

Currently, this feature is not available in our system.

 

Can the customer assign their assets to their different users from the customer portal?

Yes.

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