AntMyERP now offers enhanced data viewing capabilities designed for operational teams handling large volumes of records.

Users can now:

• Customize column visibility
• Save personalized views
• Apply advanced multi-level filters
• Group and summarize records
• Pin important columns
• Export operational reports instantly
• Access faster search and sorting experiences

These enhancements help teams manage operational data more efficiently while improving visibility and decision-making.

AntMyERP introduces enhanced workflow automation capabilities to simplify and automate business operations across departments.

Organizations can now automate:

• Status and stage progression
• Notifications and alerts
• Approval workflows
• SLA escalations
• Task creation and assignments
• Follow-ups and reminders
• Cross-module operational actions

The workflow engine enables businesses to standardize processes, reduce manual effort, and improve operational visibility across teams.

AntMyERP now supports advanced assignment policy configuration to help organizations automate workload distribution and improve operational efficiency.

Teams can configure:

• Role-based assignment rules
• Branch and department-wise assignment
• Round-robin allocation
• Priority-based ticket routing
• Workload balancing logic
• Escalation-based reassignment
• Manual and automated assignment controls

This enhancement helps organizations reduce response delays, improve accountability, and streamline task ownership across service and operational teams.

AntMyERP introduces a flexible approval workflow system to streamline business processes across service, sales, procurement, and operational modules.

Organizations can now configure:

• Multi-stage approvals
• Role-based approvers
• Sequential and parallel approval flows
• Approval comments and audit tracking
• Automated notifications and escalations

This enhancement helps businesses improve governance, accountability, and operational control.

AntMyERP now supports advanced SLA policy configuration for service operations and support workflows.

Organizations can define:

• Business-hour based SLAs
• Resolution and response targets
• Escalation conditions
• Priority-based SLA rules
• Pause/Resume SLA logic
• Multi-level SLA monitoring

This enhancement improves operational visibility, accountability, and service efficiency for support teams.

The brand new feature of AntMyERP spares you the cumbersome task of creating multiple tickets for a team. With this feature, you can create multiple tickets for a single job and monitor the status of each ticket. This feature works for a team of five. The feature gives you freedom from the redundant task of multiple ticket creation so that you can focus on more critical tasks.

AntMyERP clients dealing with rental businesses have a new feature in store for them. Now, we have a feature where you can get your device serviced from any location. We have introduced an option where you can fill in the address of the site of service and it need not be the primary location. This feature enables our users to change the service location and get their device serviced without much hassle. 

AntMyERP users can easily take advantage of our Business WhatsApp feature with ready-to-use templates. Once set up, users will receive updates on all their tickets directly on their WhatsApp number. This means your customers, vendors, or employees will get notified about transactions like Quotations, Purchase Orders, Service Calls, Preventive Maintenance, and more. This feature makes it convenient to stay updated on tickets anytime, just like email but right on your phone, making it even easier to access.

Task Management becomes even more effective with our “All Task” feature. Users can manage various tasks like Lead Management, Service Tickets, General Tasks, Sales Orders, and more, all from a single screen. With powerful filters, you can quickly find exactly what you need with just a click. You’ll find this feature under the “All Task” tab in My Dashboard.

We’ve just launched the “My Dashboard” feature in AntMyERP to make things easier for our users. Now, you can see all your tasks—like Quotations, Contracts, Sales Orders, and Service Tickets—in one place. Just log in, go to the “My Dashboard” tab, and you’ll have everything you need to manage right at your fingertips.