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Other Settings Related FAQs

Managing your document settings and troubleshooting common errors are essential for smooth operations in AntMyERP. This section covers frequently asked questions on Terms & Conditions, Annexures, and Error Messages, providing step-by-step guidance to help you set up and resolve issues efficiently.

Terms and Conditions

1. How to Add Terms and Conditions in AntMyERP?

Adding Terms & Conditions ensures clarity and transparency in your documents, such as sales proposals, invoices, or contracts. Follow these steps to add them:

Step 1: Access Templates
Go to the “Settings” section in AntMyERP, where all document templates and configurations are managed.

Step 2: Add Terms and Conditions
Select “Templates” from the options and click on “Terms and Conditions.”

Step 3: Select Document Type
Choose the document type where you want the terms and conditions to appear—for example, a sales proposal.

Step 4: Create Page
Enter a name for your terms and conditions page in the “Page Name” field, such as “Carepack Terms and Conditions.”

Step 5: Add Content
Type all the relevant details, clauses, and guidelines in the text area. Make sure everything important is clearly included.

Step 6: Save Changes
Click “Save” to store the page in the system.

Step 7: Apply Terms and Conditions
When creating a document, your newly added page will appear in the dropdown list of available Terms & Conditions. Select it to include it in the document.

Annexures

2. How to Add an Annexure in AntMyERP?

Annexures are supplementary documents or attachments that provide additional details for your main documents. Here’s how to create them:

Step 1: Access Templates
Navigate to the “Settings” section in AntMyERP.

Step 2: Add Annexure
Select “Templates” and then click on “Annexure” to start creating a new annexure.

Step 3: Select Document Type
Choose the document type where the annexure should be attached, such as a sales proposal or contract.

Step 4: Create Annexure
Enter all required content in the text area, including additional clauses, supporting details, or attachments relevant to the main document.

Step 5: Save Changes
Click “Save” to store the annexure. It will now be available for inclusion in relevant documents whenever needed.

Error Message

3. Troubleshooting URL Errors in AntMyERP

Sometimes, while using AntMyERP, you may encounter URL-related errors. Here’s how to handle common ones:

Error 414: Request-URI Too Long

Solution: Press Ctrl+Shift+End to select and delete the URL, then re-enter the correct URL or action.

Error 400: Bad Request (Page does not exist or invalid request)

Solution: Check the URL for typos or errors. Ensure you are using the correct format. If the issue persists, verify that the page or resource exists in the system.

Error 500: Internal Server Error

Solution: This usually indicates a server-side problem. Refresh the page or retry the action after a short period. If the error continues, contact AntMyERP’s technical support team. Provide details about the error, steps taken, and any other relevant information.

Additional Troubleshooting Tips:

Clear your browser cache and cookies.
Ensure you are using a supported, up-to-date browser.
Double-check the URL for accuracy.
Try accessing the URL from a different browser or device.
Verify that you have the necessary permissions to access the page or resource.