Why am I unable to approve spare requests?
Log in to AntMyERP: Log in to your AntMyERP account using your provided credentials.
Navigate to the Service Module: Proceed to the Service module
Access Request Spare: Navigate to ‘Request Spare’ and select ‘Request Spare Pending’ from dropdown.
Locate the Ticket: Use the search function to find the specific service ticket for which the spare parts request was generated.
Approve Spare Request:
Identify the action option linked to the ticket number.
Click on the ‘Approve’ button.
Choose from the dropdown whether the spare parts are chargeable or non-chargeable.
Save your changes to confirm the approval.
Completion: Following these steps, the spare parts request associated with the ticket will be successfully approved.