Why am I unable to approve spare requests?


Log in to AntMyERP: Log in to your AntMyERP account using your provided credentials.

Navigate to the Service Module: Proceed to the Service module

Access Request Spare: Navigate to ‘Request Spare’ and select ‘Request Spare Pending’ from dropdown.

Locate the Ticket: Use the search function to find the specific service ticket for which the spare parts request was generated.

Approve Spare Request:

Identify the action option linked to the ticket number.
Click on the ‘Approve’ button.
Choose from the dropdown whether the spare parts are chargeable or non-chargeable.
Save your changes to confirm the approval.
Completion: Following these steps, the spare parts request associated with the ticket will be successfully approved.

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