How do I create a new ticket status for service tickets in AntMyERP?
Log in to AntMyERP:
Open your web browser and go to the AntMyERP login page. Enter your credentials to log in to your AntMyERP account. Ensure you have admin or super admin rights or the necessary permissions to access the Settings.
Navigate to the “Settings”
Access the “Masters” Menu:
Within the Settings, find and click on the “Masters” option. .
Select “Service” from the Menu:
Inside the “Masters” , search for and select the “Service” option.
Choose “Ticket Status”:
Within the Service, locate and click on the “Ticket Status” option.
Add a New Ticket Status:
Look for a “+” icon, often used to add new entries. Click on it to initiate the process of adding a new ticket status.
Provide Ticket Status Details:
A form or dialog should appear where you can input details for the new ticket status. Add a suitable name for the ticket status that accurately represents its purpose or meaning.
Save and Exit:
After entering the new ticket status name, look for a “Save and create ” or “Save and Exit” button. Click on it to save the newly added ticket status. You Can Multiple ticket status with same process