The product was added as a carepack, but it is not appearing when attempting to add a carepack. What could be the issue and how it can be rectified?

Log in to AntMyERP: Access your AntMyERP account by logging in with your credentials.

Check Admin Access: Ensure that you have admin, superadmin, or the necessary permissions to access the Settings.

Navigate to Settings: Once logged in, navigate to the Settings.

Access Masters: Within the Settings, locate and access the Masters section.

Select CRM Sales: From the available options, Select CRM Sales .

Choose the Product: Inside the CRM Sales, locate the Product.Search for and select the specific product.

Initiate Editing: Identify the action icon next to the chosen product and click on it. Select the “Edit” function.

Navigate to the ‘Product Type’ Field: Look for the ‘Product Type’ field and select ‘carepack’. Then, save your changes.

 

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