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FAQs on Business Solution

Run Your Business Your Way with AntMyERP. Our platform makes it easy for you to manage different aspects of your business.

Check out our FAQs for answers to all your business solution questions.

Procure option for Enterprise License

Why isn’t an item added in the ‘Product under Enterprises License’ category captured when creating a Purchase Order or Quotation?

Ensure that Enterprises License is Enabled in Setting.

Left Menu> Settings> 2nd Left Menu> Settings.

1. Procure Option Availability:
The availability of the procure option depends on several factors, including your product configuration, contract terms, and system settings. In some cases, the procure option might not be visible in these specific sections, but you can still create purchase orders for Enterprise License products. Here’s how:

2. Alternative Procurement Method:
While the procure option might not be directly visible under “View Pending Order Summary” or “Contracted Quotation,” you can still proceed with the procurement process. To do this:

a. Go to the “Purchase” or “Procurement” section of AntMyERP.
b. Create a new purchase order from there.
c. Specify the details of the Enterprise License product, quantities, and other necessary information

Access counter report

How do I access the counter report in AntMyERP?

Log in to AntMyERP:
Open your web browser and navigate to the AntMyERP login page. Enter your credentials to log in to your AntMyERP account.

Navigate to the Service Module:
Once you’re logged in, you’ll land on the AntMyERP dashboard or main interface. Look for a menu or navigation bar, often located on the left-hand side of the screen.

Access the Reports Section:
In the left menu or navigation bar, locate and click on the “Service” option. This should expand a submenu related to service-related functionalities.

Open the Counter Report:
Within the “Service” submenu, look for an option named “Reports“. Click on this option to access the reports section.

Select Counter Report:
Inside the reports section, find and click on the “Counter Report” option. This should open up the Counter Report interface.

Managed Print Service: Counter Report

What is the purpose of the Counter Report in the Service Module of AntMyERP?

The Counter Report in the Service Module of AntMyERP is designed to display all machines that are part of yourManaged Print Services (MPS) contracts. It provides information about the usage and performance of these machines, which are associated with different MPS contract types, such as Per Toner or Per Page.