Ant My ERP
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Manage all your Service Functions
with just ONE SOFTWARE


Ant My ERP is a Complete Service CRM which integrates AMC Management, Field Service Management, Warranty Management, Customer Service Management and Spare Parts Management with innovative technology and deep understanding of needs

Ant My ERP is truly a Complete Service ERP.

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In-Built Integrated Apps

Highlights

AMC and Warranty Management
  • AMC / Contract Renewal Management
  • Care Pack Management
  • Purchase Warranty and Sales Warranty Management
  • Monthly And Yearly income report in a click
Spares Parts Management
  • RMA - Return Material Authorization
  • Defective Return Management
  • Request, Approval, Procurement, Dispatch, Reassign, Close
  • Advance Spare tracking
Automation
  • Automated emails or actions at different stages of ticket resolution
  • Auto preventative maintenance alerts
  • Auto Assign maintenance calls basis sr.no.
  • Automated ticket to Service Engineer as per GPS location
  • Centralized Knowledge Base - Solve problems efficiently and effectively
  • Auto Invoice Creation and follow-ups
Field Service Management
  • Field Engineer Live Location along with Movement History - GPS Mobile Apps
  • Instant Field Engineer Performance
  • Provide accurate account and equipment history to the field technician
  • Expense Voucher from Mobile
Anywhere, Anytime Working
  • Employee Login as per Permission given by Super Admin
  • Client Login Portal - Logging of Service Ticket
  • Vendor Login Portal - Self Service
  • Task Management with Collaboration
Alerts, Reports and Analytics
  • Centralized Client Records for easier Preventive and Break service
  • SLA and Multiple Level Escalation
  • Realtime Open and Total Service Analysis
  • Profitability Report by Sr.No. / AMC Contract / Client
  • Tools Management
  • Compare Multiple Engineer on KPI

How it Works

Handling Service Calls

Receive a Service Calls

Launch the Apps to start getting Visit Service Calls

1
Accept the Service Calls

Accept the Service Calls to receive the Client Details

2
Reach at Service Sites

Through GPS Navigation system reach at Client Sites

3
Resolve Service Calls

Call resolve and ready for new call

4
5
Upload Service Report

Digital sign of the service Tickets or Manually upload the service ticket

6
Record Expense Voucher

If an expense is done voucher should be made for an approval and payment

7
Rating by Client / Coordinate Client

Coordinate Provides Rating and close the service Ticket

How it Works

Handling Service Call

Receive a Service Calls

Launch the Apps to start getting Visit Service Calls

Accept the Service Calls

Accept the Service Calls to receive the Client Details

Reach at Service Sites

Through GPS Navigation system reach at Client Sites

Resolve Service Calls

Solve the Problems and New Service Calls

Upload Service Report

Digital sign of the service Tickets or Manually upload the service ticket

Record Expense Voucher

If any make an expense Voucher foro approal and payment

Rating by Client / Coordinate Client

Coordinate Provides Rating and close the service Ticket

crm-dashboard
Click To Expand
Service Dashboard
crm-dashboard
Click To Expand
Client Dashboard
crm-dashboard
Click To Expand
Sr.No. Dashboard
crm-dashboard
Click To Expand
Engineer Dashboard

What Customers from Service Industries are saying about AntMyErp

"Daily managing nearly 500 service calls , scattered across Gujarat with 150+ service engineer was a complex jobs. We wanted to have a live service data with Spares and SLA. These problem was resolved due to Ant My ERP. Always available to support to all our users"

Mr. Jignesh Patel
Armee Infotech Pvt Ltd
Ahmedabad

"We realized we didn’t have the right ERP we needed to run the company optimally. We were using a lot of independent softwares to run Operations, Sales, Support, HR but ANT ERP offered us everything we needed – with many capabilities to grow into as the company grew. With ANT ERP, we’ve been able to improve profit by cutting costs. ANT ERP has helped us become a more profitable operation. On-time processes have improved by 33%, while staff efficiency & accountability has improved considerably "

Mr. Tushar Parekh
Silicon Netsecure Pvt. Ltd
Mumbai

"We want to thank you for Superb Service Focus by your team. The best part is the Mobile Apps which give us and my client real time service data and cut many back office process. Thanks Ant My ERP Team"

Mr. Sanjay Sheth
Microart Systems India Pvt Ltd
Mumbai

"The software has a lot of modules and features to help run your business. Customer Support is superb. We love the Auto Invoicing feature. "

Mr. Ramesh Shetty
Cann Copier Services Pvt. Ltd
Mumbai

"Ant My ERP allows us to concentrate on the business itself while not worrying about spreadsheet reports. All the data goes into one database and are integrated, hence the report is the final truth."

Mr. Sanjay Rohilla
Genesis Office Solutions Pvt Ltd
Noida

"Processes that once took hours now take minutes; others that once took minutes now take seconds. Investing in ANT had reduce our repetition of work."

Mr. Santosh R.
Printstudio India Pvt Ltd
Bengaluru

"Ant ERP is the solution to automate almost all of your business processes and all are connected with each others. We love their support and patience. "

Mr. Manoj Gond
Orionspica IT Solutions Pvt. Ltd.
Mumbai

"Ant My Erp meets our needs at every level of our business, from sales, service to operations as well as inventory and accounting. They keep pushing us to make the most out of their Ant ERP "

Mr. Bharat Patel
LP Cartridge Pvt Ltd
Mumbai

"No data re-entry. All the modules are connected and share information. Saves so much time and money. Great support Team to interact. "

Mr. Mubarak Hussain
Printech Infotech Services Pvt. Ltd.
Mumbai